If you graduate, you will get the Alumni role added to your profile and then you will have access to your account as long as you use it.

Unused alumni accounts will be purged after 1 year without a login.

If you leave without graduating, your account will remain accessible until the following year’s tax season is over (allowing you time to access the previous year’s 1099-T info).

Inactive alumni accounts are no longer kept in the system as of April 15th, 2007.

Normal mail expiration policies are still in place! Plan accordingly.  See Also:  How long does mail stay in my @mail.usi.edu (myUSI) mail account?

Forwarding the mail that is delivered to an @mail.usi.edu address is relatively simple. Just follow these steps:

  1. Login to myUSI or sign in through the myUSI Start page
  2. Open the myUSI Mail application by clicking on the myUSI Mail icon.
  3. Click on the Options button.
  4. Expand the Mail option by clicking the triangle to the right.
  5. Under Mail, expand the Local account option by clicking the triangle to the right.
  6. Under Local Account, click the Forwarding option.
  7. Clear the address in the Forward To: field
  8. Check Enable automatic forwarding.
  9. Type the email address that you would like to forward your mail to in the Foward to: field.
  10. Click the Save Preferences button
  11. Wait about 15 minutes and then send a message to your @mail.usi.edu address and see if it shows up at the address where your mail is forwarded.

NOTE:

Be sure to TEST your forwarded email account.

We have had many users forward their mail to non-existent or broken accounts.

If you don’t test your configuration, there is a good chance that you will lose communications from the university as we send only to your @mail.usi.edu account.

To test your configuration, send a test message to your @mail.usi.edu address and see if it shows up at the address that you set up for Forwarding.

If it doesn’t show up, there is a problem with the address that you entered in the  Forward to: and it needs to be corrected before you will receive any mail originally sent to your original @mail.usi.edu address.

Your forwarded address could be mistyped or the email account settings on the forwarded address (Hotmail, Yahoo, etc) need to be changed in order to accept email from your forwarding address.

If you choose to change the default configuration, it is your responsibility to make sure that it works and won’t potentially lose communications.

If you aren’t sure how to make this work, you probably don’t want to change the default and, instead, check your myUSI email account on a regular basis through the interfaces provided by the university.

If you forwarded your mail to another email account, you can remove the forward in order to have your mail delivered locally. Just follow these steps:

  1. Login to myUSI or sign in through the myUSI Start page
  2. Open the myUSI Mail application by clicking on the myUSI Mail icon.
  3. Click on the Options button.
  4. Expand the Mail option by clicking the triangle to the right.
  5. Under Mail, expand the Local account option by clicking the triangle to the right.
  6. Under Local Account, click the Forwarding option.
  7. Clear the address in the Forward To: field
  8. Uncheck the Enable automatic forwarding check box
  9. Click the Save Preference button at the bottom of the page.

After about 16 minutes, your mail should now only show up in myUSI. After 16 minutes, send yourself a test message to confirm that your email is only showing up in your myUSI mail acccount.

Mail left in the INBOX, Sent folder, and Trash folder is automatically expired and deleted from the mail.usi.edu server on a set schedule.

mail.usi.edu server email expiration schedule:

  • All email messages that are left in a @mail.usi.edu INBOX for longer than 180 days are automatically removed from the myUSI mail server.
  • All email messages that are left in a @mail.usi.edu Sent folder for longer than 14 days are automatically removed from the myUSI mail server.
  • All email messages that are left in a @mail.usi.edu Trash folder for longer than 3 days are automatically removed from the myUSI mail server.

Mail that is NOT in the INBOX, Sent folder, or Trash folder is not automatically removed.

If you would like to keep email messages longer than than the time periods listed above, you MUST create folders and place the email messages that you would like to save into folders other than the INBOX, Sent folder, or Trash folder.

Mail that is not moved to another folder WILL BE DELETED and purged from the myUSI mail server.

For More Information on Creating Mail Folders and Moving Messages See:

For the myUSI Mail client:
How to make new folders using the myUSI Mail email client.

How to move messages to a folder using the myUSI Mail client.

For the Lite Mail client:
How to make new folders using the Lite Mail email client.

How to move messages to a folder using the Lite Mail client.

If you have any questions or concerns, please direct them to myusi@usi.edu.

The myUSI Support Team

First, login to the myUSI Mail client using your myUSI username and password.

myUSI Mail Icon

Once logged in, you’ll be viewing your INBOX (by default).

myUSI Mail New Folder List

Using your mouse, highlight the message(s) that you want to move.

myUSI Mail Select Messages

Then click on the Move button at the top of the message list.

myUSI Mail Move To Folder

Then pick the folder that you would like to move your selected message(s) to in the Select Folder dialog and click the Move To Folder button.

myUSI Mail Select Move Folder

The messages that you selected will disappear from their original folder and will now appear in the folder that you moved them to. You can confirm this by clicking on the folder that you selected in the previous step in the left hand folder list (i.e. Saved Mail).

myUSI Mail Saved Mail View

That’s all there is to moving mail to a new folder.

See Also:
How to make new folders using the myUSI Mail email client.

First, login to the myUSI Mail client using your myUSI username and password.

myUSI Mail Icon

Once logged in, you’ll be viewing your INBOX (by default).

myUSI Mail INBOX

In the Folder menu to the left, right click on your email address (yourname@mail.usi.edu) or any folder that you want to make a sub-folder in. On the resulting pop up menu, click New Folder.

myUSI Mail New Folder Menu

Type the name (i.e. Saved Mail) of the new folder in the New folder name: field in the Create Folder dialog box. Then click the Create button.

myUSI Mail Create Folder Dialog

The new folder (i.e. Saved Mail) will now appear in the folder list.

myUSI Mail New Folder List

That’s all there is to creating new folders using the myUSI Mail email client.

See Also:
How to move messages to a folder using the myUSI Mail client.

First, login to the Lite Mail client using your myUSI username and password.

Lite Mail icon

Once logged in, click on the folder that contains messages you want to move. For this example, we’ll be using the INBOX.

Select the check mark box next to each message that you want to move. You can select any number of messages.

Lite Mail Select Messages

Next, choose the folder that you want to move the selected messages to in the Moved Selected To: drop down box at the top of the message list (i.e. Saved Mail).

Lite Mail Select Folder

The click the Move button.

After the Move button is clicked, the folder view will refresh and the messages that you selected will be gone.

Clicking on the folder that you moved them to in the folder list column on the left will show that the moved messages are indeed in their final destination.

Lite Mail Saved Folder

See Also:
How to make new folders using the Lite Mail email client.

First, login to the Lite Mail client using your myUSI username and password.

Lite Mail icon

Once logged in, you’ll be viewing your INBOX (by default). On the main screen click on the Folders link along the top.

Lite Mail INBOX

You should now be in the the Folders window.

Lite Mail Folders Main

To create a folder, type a name for your new folder in the Create Folder text field (i.e. Saved Mail) and click the Create folder.

Lite Mail Folders Create Folder

Click the refresh folder list link to refresh the folder list in the left hand column.

Lite Mail Refresh Folder List

And that’s it. You now have a new folder.

See Also:
How to move messages to a folder using the Lite Mail client.

Most of the time when this happens it is due to firewall settings that are blocking communications with the servers or ports that support the Self Service section of myUSI.

Many businesses use canned firewall products that will not allow communication on unexpected ports. Banner Self Service runs on port 8443.

You will have to ask your company technology guru to “white list https://sctssb.usi.edu:8443.

If you are having this problem with your home network, it may be your own firewall. Look at your firewall applications documentation about “white listing,” “safe listing,” or “allowing,” trusted sites.

Other sites to “white list” include:

  • my.usi.edu
  • mail.usi.edu

If you are still having troubles, please contact the myUSI helpdesk at (812) 465-1070

  • You must have cookies enabled (or at least per-session-cookies).
  • You must have JavaScript enabled.
  • You have to have pop-up blocking disabled for my.usi.edu and, if you are using the myUSI Start page for www.usi.edu
  • You probably want to “allow,” “white list,” or “safe listmy.usi.edu, mail.usi.edu, and sctssb.usi.edu in your (or your employer’s) firewall and/or web proxy.
  • The sctssb.usi.edu site talks over SSL at port 8443. This might be important information for your security software or your employer’s firewall or Internet proxy server administrator.