As of January 2, 2003, direct deposit statements for employees will no longer be printed and distributed through campus mail. You will still have access to your pay information through myUSI and Web for Employees.

Log onto Web for Employees by following these steps:

• Click on the myUSI icon at the lower right corner of the USI home page (www.usi.edu).
• Log on to myUSI using the User Name and Password that you received in a letter from the Human Resources Office.
• Click on the Self Service tab,
• Then click on Employee Services.

View your direct deposit information by following these steps:

• Click on Payroll Services.
• Click on Pay Stub.
• Select the appropriate year and click the Select button.
• Select the appropriate pay date and click the Select button.
• You can scroll down to see the same information you are accustomed to seeing on your paper direct deposit statement.

Web for Employees also provides tools that enable you to change your address and emergency contact information on-line. It also provides you the means to view other information regarding your employment at USI. If you have forgotten your password and have not been on Web for Employees, you may contact Ingrid Lindy at extension 7062. If you have changed your password and have forgotten it, you may contact Deb Butler at the myUSI Support Desk at (812)465-1070.

If you have questions or need additional information, please feel free to contact Human Resources at (812)464-1840.

This usually happens to USI faculty and staff that have Outlook/Exchange accounts that are checked by myUSI. It usually happens after you have been prompted on your work computer to change your network password. This usually occurs every 60days.

When you change your network password, it also changes your Outlook/Exchange password at the same time. myUSI doesn’t pick up those changes automatically as the Outlook/Exchange email system is external from the myUSI system. Your Exchange account on the myUSI system has your previous password listed, which is no longer valid. You will have to change it to your new password manually.

To do this:

1. click on the e-mail icon in the upper right hand corner of the myUSI site once you log in.
2. You should get an error message similar to the following:
   • Warning:
     Couldn’t authenticate to mail server.
     Could not expand ‘Exchange’ because the system couldn’t authenticate to the mail server. Please enter your password into the dialog box you see.Click here to reload the message list
3. You should also see a pop-up dialog box that looks something like this:
   • Enter Password
     Could not connect to the Exchange account. This could be caused by a number of things such as an incorrect password, or the mail server could be down. If you feel the password may be incorrect, please enter the password and click o.k.
4. Now, type in your new Network/Outlook/Exchange password in the Password box.
5. Then click the OK button in the lower left corner.
6. If you DO NOT see an ENTER PASSWORD dialog box, you probably have a pop-up blocker enabled on your browser! You will need to either disable your pop-up blocker while using myUSI or you need to configure your pop-up blocker to ALLOW pop-ups for the usieagles.org domain. After disabling your pop-up blocker, try the previous steps again.

Your problem should now be fixed.You will have to repeat these steps whenever you change your Network/Outlook/Exchange password.

Other Possible Workarounds and Solutions:

One approach is to delete the email preview channel. Just click the x button and it won’t bother you anymore. You can still access your email from the e-mail icon. If you have to change your password, it will prompt you.

Another option is to remove your Outlook/Exchange access from myUSI. You can do this be deleting it from the Retrieve Other Email section under the e-mail applet’s options tab. Then your usieagles.org email account will show up in the preview. You can still get your Outlook/Exchange email online by going to https://emailnew.usi.edu.

The final option is to have us to set your myUSI email (usieagles.org) account as the default email. Your usieagles.org email account will then display in the channel and shouldn’t ever have an error. If you want to check your Outlook/Exchange email from within myUSI, you can click on the e-mail icon and then you can expand your Exchange account. If it gets an error, you will probably have to reset the password in the Retrieve Other Email section of the E-mail Options tab. If this is how you would like to proceed, let us know.

There are a couple of options to help to maintain two USI email accounts. The following options may be especially attractive to our adjunct faculty. Every USI employee automatically gets a myUSI email account this includes a usieagles.org email address. Employees can also get an Exchange email account, @usi.edu by requesting one from the Computer Center.

Using myUSI to Check Both Email Accounts

To ease the confusion, here are some instructions on how to set up your myUSI profile so that you can access BOTH email accounts by ONLY logging into myUSI.

1. Log on to myUSI,
2. Click Email icon at top of pageemail should show the mailbox for usieagles.org and any folders under this mailbox
3. Click Options tab
4. Click Retrieve Other email
5. Enter USI-Exchange for the Account name
6. Choose IMAP, Click ADD and enter the following:Server: emailnew.usi.eduUserID: (your personID for example cschmitt)Password: (this would be your password for Exchange )

   Confirm password: (same password as above)

7. Click OK
8. Click OK on next page
9. Click Email tab
10. On left side of page you can see the mailbox for usieagles.org (Inbox, Sent, deleted)
11. Click the little triangle next to USI-Exchange to expand this second mailbox.
    This should display the folder for the usi.edu mailbox.

Use Exchange to Check Both Accounts

Another option that some users choose, is to forward your usieagles.org email to your usi.edu mailbox. This gives you the ability to check only the usi.edu mailbox for all of your email messages.

Once the messages have been configured to forward within myUSI, you can check your mail using Outlook, Outlook Express, or the Exchange Web interface at https://emailnew.usi.edu.

Follow these steps to forward your myUSI (@usieagles.org) email to your Exchange (@usi.edu) account:

1. Log into myUSI.
2. Click Email icon at top of page.
3. Click Options tab.
4. Click Auto Forward.
5. In the autoforward box enter your full usi.edu email address.
6. Click OK.

How to go about finding your myUSI password depends on whether you are a USI student, faculty, employee, alumni, or parent of a USI student.

It is important to note that requests to have a password reset via email will NOT be honored.

Employees and Faculty:

If you are a faculty member or an employee of the university, you must visit (in person) the USI Computer Center located on the lower level of the Orr Building.

Please bring a form of identification that can be used to verify your identity such as your driver’s license of USI ID card. Once your identity has been confirmed, the Computer Center can reset your password for you.

If you have questions about your employee password, call the myUSI Support Desk (812) 465-1070 and identify yourself as an employee or faculty member with questions concerning your password.

Students and Alumni:

If you are a student or alumnus, you must call or visit USI Computer Center in order to have your myUSI password reset. The Computer Center is located in the lower level of the Orr Building.

Please bring your USI ID card as proof of your identity. You may be asked further questions based on your student records to further verify who you are. Once your identity has been confirmed, the Computer Center can reset your password for you.

If you are unable to visit the Computer Center, you may call the myUSI Support Team at (812) 465-1070 and ask to have your myUSI password reset. You will be asked a series of questions in order to verify your identity.

If you answer them correctly, the myUSI Support Team will reset your password for you. If you are unable to answer the questions correctly, you will need to visit the Computer Center in person in order to have it reset.

If you have asked that your USI records flagged as private, we will be unable to reset your password over the phone. If you live in the area, you can stop by the Computer Center to have your password reset. This is an additional precaution used to protect your privacy. If you are a distance ed student and have your records flagged as private, the myUSI Support Team can mail your new password to the home address that we have on file for you.

Parents of USI Students:

Parents of USI Students do not have myUSI usernames or passwords.

However, if you are a parent trying to pay a bill for a student, the student must first identify you as an Authorized Payer within their myUSI account.

Once they have done this, they can provide you (the parent) with an Authorized Payer username and password.

The Computer Center does not know these passwords. Please do not call the Computer Center asking for them. We don’t have access to them and cannot create or reset them.

Your student can configure Authorized Payers by signing into myUSI and then going to the Self Service tab. Next, they should click the Student and Financial Aid link, and then click on View Bills/Pay Online. Finally, they can click on the Authorize Payers link in order to configure your username and password.

Once these steps have been completed an email will be sent to the authorized payers giving them a link to use when paying the USI bill online.

Depending on how you interact with the University of Southern Indiana, be it as a student, an alumni, a faculty member or an employee, you will be able to access different services within the myUSI web portal.

The myUSI system classifies these interactions into roles. Those roles are the Student Role, the Alumni Role, the Faculty Role, and the Employee Role. Depending on a varying factors, you may have more than one role within the myUSI web portal.