If you graduate, you will get the Alumni role added to your profile and then you will have access to your account as long as you use it.

Unused alumni accounts will be purged after 1 year without a login.

If you leave without graduating, your account will remain accessible until the following year’s tax season is over (allowing you time to access the previous year’s 1099-T info).

Inactive alumni accounts are no longer kept in the system as of April 15th, 2007.

Normal mail expiration policies are still in place! Plan accordingly.  See Also:  How long does mail stay in my @mail.usi.edu (myUSI) mail account?

The new portal requires using an up to date web browser.  See our browser support page for a complete list of supported browser versions.

If you have to use Internet Explorer 6, or some other web browser that is not listed on the browser support page, you might try one of these 3 options:

• Upgrade to either Internet Explorer 7 or 8
  • Download Internet Explorer 7
  • Download Internet Explorer 8
• Install FireFox 3.0 web browser (http://getfirefox.com)
• Log into each service separately using your myUSI username and password (bypassing the myUSI portal) by using the myUSI Start page available at http://www.usi.edu/start

If none of these resolve your situation, call the myUSI Helpdesk at 812.465.1070 at once.

If you are having problems logging into the myUSI portal, http://my.usi.edu, you can try logging into the services that you want to access, myUSI Mail (for your email), Blackboard (for online course materials), and Self Service (for registration, checking or updating grades, financial aid, etc.) by going to the myUSI Start page:

 myUSI Start page:  http://www.usi.edu/start

Just log in to whichever service you need and it will open in a separate window or web browser tab.

You can view grades for all semesters/terms prior to Fall 2006 only by viewing your Unofficial Transcript.

Do not use the Final Grade link (you will eventually use this link to view grades for Fall 2006 and beyond).

Your Unofficial Transcript is available by following these steps:

1. Login to myUSI
2. Click on the Self Service tab
3. Click on the Student & Financial Aid link
4. Under Student Records, click on the Unofficial Transcript link

Most of your academic information can be accessed through the Self Service button in myUSI or through the myUSI Start page.

Click on the School Services button. Next, click on Student Services & Financial Aid and this should take you to the main menu for accessing your academic records.

How to go about finding your myUSI password depends on whether you are a USI student, faculty, employee, alumni, or parent of a USI student.

It is important to note that requests to have a password reset via email will NOT be honored.

Employees and Faculty:

If you are a faculty member or an employee of the university, you must visit (in person) the USI Computer Center located on the lower level of the Orr Building.

Please bring a form of identification that can be used to verify your identity such as your driver’s license of USI ID card. Once your identity has been confirmed, the Computer Center can reset your password for you.

If you have questions about your employee password, call the myUSI Support Desk (812) 465-1070 and identify yourself as an employee or faculty member with questions concerning your password.

Students and Alumni:

If you are a student or alumnus, you must call or visit USI Computer Center in order to have your myUSI password reset. The Computer Center is located in the lower level of the Orr Building.

Please bring your USI ID card as proof of your identity. You may be asked further questions based on your student records to further verify who you are. Once your identity has been confirmed, the Computer Center can reset your password for you.

If you are unable to visit the Computer Center, you may call the myUSI Support Team at (812) 465-1070 and ask to have your myUSI password reset. You will be asked a series of questions in order to verify your identity.

If you answer them correctly, the myUSI Support Team will reset your password for you. If you are unable to answer the questions correctly, you will need to visit the Computer Center in person in order to have it reset.

If you have asked that your USI records flagged as private, we will be unable to reset your password over the phone. If you live in the area, you can stop by the Computer Center to have your password reset. This is an additional precaution used to protect your privacy. If you are a distance ed student and have your records flagged as private, the myUSI Support Team can mail your new password to the home address that we have on file for you.

Parents of USI Students:

Parents of USI Students do not have myUSI usernames or passwords.

However, if you are a parent trying to pay a bill for a student, the student must first identify you as an Authorized Payer within their myUSI account.

Once they have done this, they can provide you (the parent) with an Authorized Payer username and password.

The Computer Center does not know these passwords. Please do not call the Computer Center asking for them. We don’t have access to them and cannot create or reset them.

Your student can configure Authorized Payers by going to the  myUSI Start page, then clicking on the Sign In >> button, then clicking on the  Self Service button, followed by putting in their myUSI Username and Password.

Next, they should click the Student and Financial Aid link, and then click on View Bills/Pay Online. Finally, they can click on the Authorize Payers link in order to configure your username and password.

Once these steps have been completed an email will be sent to the authorized payers giving them a link to use when paying the USI bill online.

Depending on how you interact with the University of Southern Indiana, be it as a student, an alumni, a faculty member or an employee, you will be able to access different services within the myUSI web portal.

The myUSI system classifies these interactions into roles. Those roles are the Student Role, the Alumni Role, the Faculty Role, and the Employee Role. Depending on a varying factors, you may have more than one role within the myUSI web portal.