If you graduate, you will get the Alumni role added to your profile and then you will have access to your account as long as you use it.

Unused alumni accounts will be purged after 1 year without a login.

If you leave without graduating, your account will remain accessible until the following year’s tax season is over (allowing you time to access the previous year’s 1099-T info).

Inactive alumni accounts are no longer kept in the system as of April 15th, 2007.

Normal mail expiration policies are still in place! Plan accordingly.  See Also:  How long does mail stay in my @mail.usi.edu (myUSI) mail account?

Forwarding the mail that is delivered to an @mail.usi.edu address is relatively simple. Just follow these steps:

1. Login to myUSI or sign in through the myUSI Start page
2. Open the myUSI Mail application by clicking on the myUSI Mail icon.
3. Click on the Options button.
4. Expand the Mail option by clicking the triangle to the right.
5. Under Mail, expand the Local account option by clicking the triangle to the right.
6. Under Local Account, click the Forwarding option.
7. Clear the address in the Forward To: field
8. Check Enable automatic forwarding.
9. Type the email address that you would like to forward your mail to in the Foward to: field.
10. Click the Save Preferences button
11. Wait about 15 minutes and then send a message to your @mail.usi.edu address and see if it shows up at the address where your mail is forwarded.

NOTE:

Be sure to TEST your forwarded email account.

We have had many users forward their mail to non-existent or broken accounts.

If you don’t test your configuration, there is a good chance that you will lose communications from the university as we send only to your @mail.usi.edu account.

To test your configuration, send a test message to your @mail.usi.edu address and see if it shows up at the address that you set up for Forwarding.

If it doesn’t show up, there is a problem with the address that you entered in the  Forward to: and it needs to be corrected before you will receive any mail originally sent to your original @mail.usi.edu address.

Your forwarded address could be mistyped or the email account settings on the forwarded address (Hotmail, Yahoo, etc) need to be changed in order to accept email from your forwarding address.

If you choose to change the default configuration, it is your responsibility to make sure that it works and won’t potentially lose communications.

If you aren’t sure how to make this work, you probably don’t want to change the default and, instead, check your myUSI email account on a regular basis through the interfaces provided by the university.

If you forwarded your mail to another email account, you can remove the forward in order to have your mail delivered locally. Just follow these steps:

1. Login to myUSI or sign in through the myUSI Start page
2. Open the myUSI Mail application by clicking on the myUSI Mail icon.
3. Click on the Options button.
4. Expand the Mail option by clicking the triangle to the right.
5. Under Mail, expand the Local account option by clicking the triangle to the right.
6. Under Local Account, click the Forwarding option.
7. Clear the address in the Forward To: field
8. Uncheck the Enable automatic forwarding check box
9. Click the Save Preference button at the bottom of the page.

After about 16 minutes, your mail should now only show up in myUSI. After 16 minutes, send yourself a test message to confirm that your email is only showing up in your myUSI mail acccount.

Many users first learn of the myUSI mail quota after using 90% of it. Then they often wonder what happens when their email quota is reached.

The myUSI email quota is 50 Megabytes (50 MB) of space across all of your email folders.

Moving messages into a folder still counts against your overall quota. This includes moving mail into your Deleted and Sent folders.

Moving a message from the INBOX into a separate folder does save it from automatically being purged once it is in your account for longer than 6 months (180 days), but the message will still count towards your overall quota until it is fully deleted from any folder in your email.

Once you reach your quota, you won’t be able to receive email anymore and anyone sending you an email message will get bounce back error messages explaining that your mailbox is full.

If you are over quota, you can free up space by deleted messages that you no longer need from any of the folders in your email. If you need copies for future reference, you might consider forwarding them to another account or printing them off before removing them.

The myUSI email quota can be increased  to 100 Megabytes upon request to the myUSI Heldesk email address, myusi@usi.edu.

The new portal requires using an up to date web browser.  See our browser support page for a complete list of supported browser versions.

If you have to use Internet Explorer 6, or some other web browser that is not listed on the browser support page, you might try one of these 3 options:

• Upgrade to either Internet Explorer 7 or 8
  • Download Internet Explorer 7
  • Download Internet Explorer 8
• Install FireFox 3.0 web browser (http://getfirefox.com)
• Log into each service separately using your myUSI username and password (bypassing the myUSI portal) by using the myUSI Start page available at http://www.usi.edu/start

If none of these resolve your situation, call the myUSI Helpdesk at 812.465.1070 at once.

If you are having problems logging into the myUSI portal, http://my.usi.edu, you can try logging into the services that you want to access, myUSI Mail (for your email), Blackboard (for online course materials), and Self Service (for registration, checking or updating grades, financial aid, etc.) by going to the myUSI Start page:

 myUSI Start page:  http://www.usi.edu/start

Just log in to whichever service you need and it will open in a separate window or web browser tab.

Your new email address will use the same username as you had on the old myUSI website followed by @mail.usi.edu.

So, Archibald Eagle’s username on the old myUSI was aeagle, so his new email address is:

aeagle @mail.usi.edu

There are a number of phishing scams going around the Internet all the time. When a site like myUSI is undergoing a change, it can lead to confusion among the site’s users if they receive requests via email for sensitive personal information, username’s and passwords from seemingly trusted sources.

To be clear, any request for passwords, usernames, or sensitive personal information should be treated as a scam.

The myUSI support team will never ask for usernames, passwords, or sensitive personal information by email.

If receive these types of requests from seemingly trusted sources, do not respond to them. If you are concerned about them, and want to verify that they are indeed scams, you can contact the myUSI support team by email at myusi@usi.edu or by phone at 812.465.1070.

Your Username is a Person Id assigned to you by USI. To determine what your Person Id is, go to: https://www.usi.edu/webservices/lookup/. Your Password is initially a randomly generated 6-digit number assigned to by USI, but may be different if you changed it at any time. Newly admitted students receive this in a letter from the Admissions Office. If you cannot recall what your Password is, go to the USI Computer Center office (in the lower level of the Orr Building) with your picture ID and they will be able to assist you.

More Information:

How can I find my myUSI password?

This usually happens to USI faculty and staff that have Outlook/Exchange accounts that are checked by myUSI. It usually happens after you have been prompted on your work computer to change your network password. This usually occurs every 60days.

When you change your network password, it also changes your Outlook/Exchange password at the same time. myUSI doesn’t pick up those changes automatically as the Outlook/Exchange email system is external from the myUSI system. Your Exchange account on the myUSI system has your previous password listed, which is no longer valid. You will have to change it to your new password manually.

To do this:

1. click on the e-mail icon in the upper right hand corner of the myUSI site once you log in.
2. You should get an error message similar to the following:
   • Warning:
     Couldn’t authenticate to mail server.
     Could not expand ‘Exchange’ because the system couldn’t authenticate to the mail server. Please enter your password into the dialog box you see.Click here to reload the message list
3. You should also see a pop-up dialog box that looks something like this:
   • Enter Password
     Could not connect to the Exchange account. This could be caused by a number of things such as an incorrect password, or the mail server could be down. If you feel the password may be incorrect, please enter the password and click o.k.
4. Now, type in your new Network/Outlook/Exchange password in the Password box.
5. Then click the OK button in the lower left corner.
6. If you DO NOT see an ENTER PASSWORD dialog box, you probably have a pop-up blocker enabled on your browser! You will need to either disable your pop-up blocker while using myUSI or you need to configure your pop-up blocker to ALLOW pop-ups for the usieagles.org domain. After disabling your pop-up blocker, try the previous steps again.

Your problem should now be fixed.You will have to repeat these steps whenever you change your Network/Outlook/Exchange password.

Other Possible Workarounds and Solutions:

One approach is to delete the email preview channel. Just click the x button and it won’t bother you anymore. You can still access your email from the e-mail icon. If you have to change your password, it will prompt you.

Another option is to remove your Outlook/Exchange access from myUSI. You can do this be deleting it from the Retrieve Other Email section under the e-mail applet’s options tab. Then your usieagles.org email account will show up in the preview. You can still get your Outlook/Exchange email online by going to https://emailnew.usi.edu.

The final option is to have us to set your myUSI email (usieagles.org) account as the default email. Your usieagles.org email account will then display in the channel and shouldn’t ever have an error. If you want to check your Outlook/Exchange email from within myUSI, you can click on the e-mail icon and then you can expand your Exchange account. If it gets an error, you will probably have to reset the password in the Retrieve Other Email section of the E-mail Options tab. If this is how you would like to proceed, let us know.