Most of the time when this happens it is due to firewall settings that are blocking communications with the servers or ports that support the Self Service section of myUSI.

Many businesses use canned firewall products that will not allow communication on unexpected ports. Banner Self Service runs on port 8443.

You will have to ask your company technology guru to “white list“ https://sctssb.usi.edu:8443.

If you are having this problem with your home network, it may be your own firewall. Look at your firewall applications documentation about “white listing,” “safe listing,” or “allowing,” trusted sites.

Other sites to “white list” include:

• my.usi.edu
• mail.usi.edu

If you are still having troubles, please contact the myUSI helpdesk at (812) 465-1070